Supporter and payments.

What Supporter is

Hosting, streaming, and sharing your library stay free. Supporter is optional and unlocks extras for the owner and the household and family members they invite while using that server. Viewers don't need their own subscription, and the benefits don't extend to other servers they use or own. During the beta, Supporter features are unlocked for everyone at no charge.

tofa is for personal, non-commercial use with your household and family. You must have the necessary rights to the media you stream and share. Selling access to your server or operating a commercial streaming service is prohibited.

Supporter belongs to your owner account and covers the personal servers you own and the household and family members you invite. Reinstalling, replacing hardware, or adding another personal server doesn't require another purchase. Relay capacity is shared across those servers.

Supporter relay fallback runs at up to 4 Mbps per stream, with three simultaneous relay streams shared across all servers owned by your account. Adding servers or viewers doesn't multiply relay capacity. Direct connections have no tofa bitrate cap.

Lifetime, beta and trials

Lifetime means Supporter on your owner account for as long as tofa operates the service. It includes the Supporter features and allowances listed when you buy, plus updates to those features. A later price change for new purchases doesn't change your lifetime entitlement.

Lifetime doesn't promise every future paid product or service. Any separately priced additions will be clearly described and won't remove the features or allowances included in your purchase.

Tofa stays free to use. Optional Supporter features are available to preview at no charge during beta. When founding purchases open, buying will be optional and will secure lifetime Supporter for after beta. We'll announce the sale in advance and give notice before paid feature restrictions begin. Joining the beta doesn't reserve a founding pass.

After paid feature restrictions begin, new server owners will get a 30-day Supporter trial with no card required. It starts with the first successful playback from their first owned server, once per owner account, and covers their personal servers and invited viewers within the usual Supporter allowances. It won't automatically charge or reserve a founding pass.

We'll remind you before the trial ends. Without a purchase, your account returns to Free and ordinary streaming continues. Supporter automation pauses; saved rules and downloaded subtitle files stay in place. Cleanup rules only run if you choose to configure and enable them.

Everyone can read the public roadmap. After beta, submitting feature requests and voting require a Supporter account. Invited viewers don't gain those account benefits through a server owner's purchase. Feature requests and voting stay unlocked during the beta. You can still report bugs and ask for help on Free. Votes help us prioritise alongside playback reliability, feasibility, and work already underway. A vote isn't a promise of a feature or a delivery date.

Payments, renewal and refunds

Prices are shown before you buy. Monthly and annual plans renew until you cancel; you can cancel renewal anytime. Lifetime is a one-time payment with no renewal. Price changes don't apply retroactively to a period or lifetime entitlement you've already bought. If you buy Supporter and it isn't what you expected, email us within 14 days and we'll refund it.

Contact

Questions about Supporter or a payment? Email [email protected] or use the support form.